Cancelation policy

Right of withdrawal

The consumer is entitled to a right of revocation. He shall be entitled to revoke the contract without justification within one month after receipt of the goods. The revocation must be declared within one month. The period begins with receipt of the goods. The revocation can take place in text form (eg letter, fax or email) or by returning the goods; the punctual sending of the revocation shall suffice. The revocation must be sent to:

Firma CMS
Petra Schimmelpfennig
Odenwaldstraße 40
D-63785 Obernburg
Tel: +49 151 68481080

If the right of revocation is exercised, the consumer bears the return costs up to an order value of 40, – Euro. Impairments resulting from the intended use shall be reimbursed by the consumer, unless the reduction is attributable solely to the examination of the goods. Impairments can be avoided if the goods are handled carefully and the installation of components is carried out exclusively by qualified and authorized technical personnel.

Consequences of Withdrawal

In case of an effective revocation, the already exchanged services are to be returned. In case of use or deterioration of the goods, the company CMS may demand a replacement. This does not apply if the deterioration of the goods is due solely to their examination, as would have been possible in the store business, for example. You can avoid the creation of a commercial statutory obligation by not using the goods as an owner and omitting anything that might impair their value.