General terms and conditions

Our general terms and conditions – By placing an order, the customer acknowledges the general terms and conditions.

1. Shop owner:
Firma CMS
Petra Schimmelpfennig
Odenwaldstraße 40
D-63785 Obernburg
Tel: +49 151 68481080
E-mail: thorsten@cms-online.eu

2. Offers and orders
All offers are always free. For mistakes and misprints no liability is accepted in principle.

3. Conclusion of contract
The purchase contract is concluded when we accept your order by delivery of the goods or by our e-mail confirmation.

4. Shipping charges
We deliver by Deutsche Post AG or DHL and DPD.

Delivery is from Monday to Friday.

Shipping costs Germany:
Prepayment 7, – Euro
Cash on delivery flat rate 15,00 Euro

5. Revocation instruction
5.1 Right of revocation
The consumer is entitled to a right of revocation. He shall be entitled to revoke the contract without justification within one month after receipt of the goods. The revocation must be declared within one month. The period begins with receipt of the goods. The revocation can take place in text form (eg letter, fax or email) or by returning the goods; the punctual sending of the revocation shall suffice. The revocation must be sent to:
CMS
Petra Schimmelpfennig
Odenwaldstraße 40
D-63785 Obernburg
Tel: +49 151 68481080
E-mail: thorsten@cms-online.eu

If the right of revocation is exercised, the consumer bears the return costs up to an order value of 40, – Euro. Impairments resulting from the intended use shall be reimbursed by the consumer, unless the reduction is attributable solely to the examination of the goods. Impairments can be avoided if the goods are handled carefully and the installation of components is carried out exclusively by qualified and authorized technical personnel.

5.2 Revocation Sequence
In case of an effective revocation, the already exchanged services are to be returned. In case of use or deterioration of the goods, the company CMS may demand a replacement. This does not apply if the deterioration of the goods is due solely to their examination, as would have been possible in the store business, for example. You can avoid the creation of a commercial statutory obligation by not using the goods as an owner and omitting everything that might impair their value.

6. Availability / delivery time
The delivery by us is subject to the proviso that we are supplied properly and in time and are not responsible for the missing availability. Compensation for damages, even in case of delayed or incomplete delivery, is excluded, as long as there is at least gross negligence. § 309 No. 7a BGB remains unaffected. In case of non-availability of the goods, we will inform you immediately and any advance payment will be refunded immediately.
Unless agreed otherwise, we deliver – within one week after receipt of your order.

7. Payment:
The payment is done in advance or cash on delivery. The shipping costs are shown in step 4.

Bank account for payment:
Petra Schimmelpfennig
IBAN: DE87 5001 0517 5419 4034 70
BIC: INGDDEFFXXX
ING DIBA Frankfurt

In the case of prepayment, the goods will only be shipped after receipt of payment.
All prices include VAT.

8. Proprietary reservation
The goods remain property of the company CMS up to the complete payment.

9. Malfeasance / warranty
The statutory warranty period is 2 years and begins with delivery of the goods to the buyer. Your warranty claims are initially limited to subsequent performance. In the case of a threefold failure of the supplementary performance, you have the right to withdraw from the purchase contract or to reduce the purchase price.
It is expressly agreed – insofar as legally permissible – that the seller has no compensation to compensate for injuries of persons, for damages to goods which are not subject to the contract, for other damages, consequential damages and loss of profits, if not from the circumstances of the individual case that the seller is guilty of gross negligence.
Furthermore, the replacement of property damage and consequential damage is excluded under the Product Liability Act, insofar as it is not covered by the seller’s existing operational liability insurance. In his contracts, the buyer will likewise agree to a corresponding exclusion of liability, if the purchaser himself is liable to pay damages.
The seller is not liable if manipulations have been carried out on the sold parts, in particular for monitor and double panels. These may include drilling holes or changing the shape of a diaphragm.

10. Privacy Policy
Bundesdatenschutzgesetz According to § 26 and § 34 of the Act, we inform you that we store data of your company, which originate from our business conditions – as far as necessary for business and within the scope of the law – within the framework of electronic data processing.

Alternative Dispute Resolution in accordance with Art. 14 (1) ODR-VO and § 36 VSBG:

The European Commission is providing an online dispute resolution platform (OS), which can be found at https://ec.europa.eu/consumers/odr. We are not obligated or unwilling to participate in a dispute settlement procedure before a consumer sacking agency.